can I find local companies selling Cypherix® products?
We have various distributors/resellers across the globe. You may find their
contact information here
am a registered user and wish to upgrade to Cypherix PE/Cypherix 11.0. What
do I need to do?
You can upgrade from Cypherix ME to Cypherix PE/9.2 or Cypherix PE to
Cypherix 11.0 for the difference in the price i.e the price you have paid for
the product can be used towards an upgrade. Please
email us or access our
End User Area for the link.
modes of payment do you accept?
The Cypherix® Store permits you to purchase using your Credit Card, Paypal or
even using a cheque (US/UK Cheque or International Money Order or Bank Wire).
Please note that processing Paypal orders can take upto 5 working days.
order has been processed successfully but I have not received the product yet.
What should I do?
Once your order has been processed, you ought to receive an email with your
download link and registration code within a minute or two. Please make sure
there are no spam blocks, blocking our servers - cypherix.com and
cypherix.com. However, you can always access our
End User Area to get your download link and registration code.
would like to use your software for my desktop and laptop. Would I need to
purchase 2 licenses?
While we would prefer that customers (especially business) purchase as many
licences as machines, we do realize that most of us use softwares on different
machines at different times. Consequently, installing the software on two
different machines for use by the same user is not a problem.
happens after 2 years? Does the software expire?
No. Our licenses are perpetual, ie. they are good for life. For the next 2
years from the date of purchase, you are eligible for free updates. Once 2
years has been completed, this offer expires. However, you can purchase the
latest version at a 50% discount.
discounts do you offer?
We offer a 50% discount for students and users of competitive products. We
offer a 40% discount for non-profit and charitable societies, educational
institutions (including staff) and hospitals.
If you were to go for one of our Combo Packs, we offer a 50% discount on the
compliementary Cypherix® product(s). To choose from a list of our combo packs,
please click here.
To qualify for a discount, please e-mail us with your requirements and proof of