General

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Bullet What is Cypherix LE?

Cypherix LE is the totally free personal edition of our flagship product Cypherix, specially modified to meet the growing security and privacy needs of the home user. This superb encryption is yours to use. It allows you to secure your data and ensure absolute privacy with Cypherix's powerful encryption software Cypherix LE. It 's powerful 128-bit encryption, creates 100 MB encrypted vaults (drive) on your hard disk. This encrypted vault (container) can be loaded and unloaded on need. You can view, modify and hide all types of file with a single password.

 

It creates an encrypted container that functions like any other drive (C: or D:) on your computer once mounted through the Cypherix interface. Just "Drag and Drop" any file into the Cypherix volume. It is automatically encrypted. Cypherix files can only be viewed, accessed, browsed or modified by the user who has the password to open it. At other times it remains invisible.

 

Bullet Can this program encrypt CD-ROMs?

Bullet Can I create an encrypted volume on any removable media/CD?

Yes, it is possible to encrypt files directly on any removable media. In this case, you will find the mobile feature of Cypherix useful. The "Cypherix Mobile" feature of Cypherix allows for creation of a 'stand-alone' install of Cypherix on removable drives so that your Encrypted volumes on the removable drives can be accessed from any PC without needing a full install of Cypherix on the host. The user still does need to know the correct password.

 

These volume files contain all your data. Once mounted - after you enter the password/phrase, Cypherix vaults are accessible as removable drives.

 

Bullet What happens in case of a drive crash?

Hard drives, like any other piece of electronic equipment, crash for a variety of reasons. We, very strongly, recommend routine backups of all important data including Cypherix files.

Under some circumstances, data can be recovered from hard disks that have crashed. This depends on the nature of the crash and the physical condition of the hard disk. Standard data recovery methods apply to Cypherix volume files.

Regular backups are the ONLY answer, as in the case of all computer data.

 

Bullet What happens to my data when Cypherix program is uninstalled?

Even if Cypherix is uninstalled the encrypted volume will stay intact. The security of your data is not jeopardised in any way. However, you will not be able to access the volume unless you have Cypherix installed on the machine.

 

Bullet  When I try to shutdown and unload Cypherix, I can't. Please advice.

This problem most commonly occurs when the encrypted volume is being browsed in another Windows Explorer window. Closing the Explorer Window ought to allow you to unload your volume.

 

Alternatively, there might be some program running in the background which might have locked a file on Cypherix volume. These background programs don't show up in the task bar. On Windows XP, press CTRL+ALT+DEL and choose the "Processes" tab to view a list of programs running in the background. If one of these background programs is using a file from the Cypherix volume, then you will not be able to unload the Cypherix volume.

 

Bullet Is it possible to  the encrypted data (Cypherix Volume)?

Yes - The Cypherix Drive is actually a file and this file behaves like a regular Windows drive only after mounting it through the program interface. Once you exit Cypherix, the volume is like any other file or folder on the Windows system. You can backup the volume like you backup any of the files. You need to remember the location of the volume file.

 

Bullet Are my backups safe?

Yes. The backups are encrypted. Therefore the data is totally safe.

 

Bullet I have purchased the software but lost my installer. How do I download it again?

Bullet I have lost my registration code. What can I do?

You can always download the latest version of your software and get your registraion code by logging on to our  using your email address.

 

Bullet I have downloaded the new version of Cypherix. I assume I need to uninstall the old version then install the new one?

No, you need not uninstall the previous version of Cypherix on your machine. If you run the setup again, it will over install and yet keep your primary volume the same.

 

Bullet I have forgotten my password. What I can do?        

We apologize, but for your total security, there are no 'back doors' in the software. If you forget your password, there is no special procedure, secret code, or hidden entry method to fall back on.  To help in remembering multiple passwords, it is advisable to use a single encrypted text file to keep all the passwords

 

Should this be a concern,  we would recommend that you consider the purchase of Cypherix SE, a corporate version, which has an integrated administrative module. Cypherix SE has been extensively deployed in corporate environments where sometimes there is a necessity to recover the password/phrase which may have been lost/forgotten or other contingencies. The end-user interface is identical to that of Cypherix. More information is available .

 

Bullet I cannot find the feature 'Install-Cypherix Mobile' in the toolbar?

Perhaps you are using Windows ME/98? We are unfortunately restrained to not being able to offer the mobile option in Windows 98 because the windows 98/ME environment does not allow for the automatic loading of drivers.  For example, if you want to use a USB drive with Windows 98/ME, you have to install the drivers. This is not necessary in Windows 2000 and Windows XP environments, as Windows recognizes the new component immediately.

 

Bullet Can Cypherix encrypt an entire hard drive without creating a virtual drive within it?

We do not offer this in the interests of the safety and integrity of your data.

 

Bullet Can Cypherix be installed without administrator privileges?

Cypherix runs as a process within the Windows framework. It needs to be enabled as well be started up and shut down on request. It is necessarily constrained, by the overall Windows configuration, of the client machine.

 

These in turn are derived from the security, permissions, to illustrate just one instance of the client machine.

 

There is no way Cypherix, per se or for that matter , any other programme, would work under these conditions.

 

It  is  not  really  possible  to "bypass" this and let the Cypherix process/program run under non administrative privileges.